PRIVACY POLICY

Second Harvest Community Food Bank respects your privacy and we take it extremely seriously. We take great pride in being honest, fair, respectful, and courteous to each and every one of our website visitors and donors. We will not rent, sell or exchange your email address unless you have given permission

  • We gather two types of information about Internet visitors:
    • Information that visitors provide through optional, voluntary submissions. These are voluntary submissions to purchase products, participate in online surveys, and our contact forms;
    • Information gathered through aggregated tracking information derived mainly by tallying page views throughout the website.

We do not collect any of your personal information unless you provide it to us. In addition, any credit card information you provide for donations or other online purchases will not be saved for any reason. Any information that you provide to us will only be used to better serve your needs and to make your online experience more complete. We follow this policy not just because it is the law, but because we believe that it is the right thing to do.

 

SAFETY AND SECURITY POLICY

Second Harvest Community Food Bank applications use encryption and Secure Sockets Layer (SSL) security features to prevent your personal information from being read as it passes over the Internet when you make credit card payments. SSL scrambles and safeguards your personal information so that only your web browser and our Web site’s server can decipher it.

You may receive messages from your Web browser indicating that you are moving between secure and insecure pages while placing your order. This is normal. Refer to your Web browser’s help files for more information about security levels.

These measures make it very unlikely that your credit card information will be compromised online. However, in the event of an unauthorized use of your credit card, notify your credit card provider or issuing bank in accordance with its reporting rules and procedures. Under the Fair Credit Billing Act, your responsibility for fraudulent charges is limited to $50.00.

We ensure that you are at minimal risk when you make online donations or purchases from our website. In the extremely unlikely case of fraud, we will assume responsibility and work with your credit card company to resolve the issue.

If you would prefer to telephone us with your credit card information, you can call 1-816-364-3663. Our staff is available Monday through Friday. You may also mail any payment forms to:

Second Harvest Community Food Bank
915 Douglas St., St. Joseph, MO 64505