Frequently Asked Questions
Q. What is Second Harvest Community Food Bank?
A. Second Harvest Community Food Bank is a nonprofit food Distribution Center serving 19 counties across Northwest Missouri and Northeast Kansas. We distribute food through a network of over 100 Partner Agencies located throughout our service area and through our direct service programs. Last year, we distributed 5.7 million pounds of food.
Second Harvest is a proud member of Feeding America, the Missouri Food Bank Association, the Kansas Association of Food Banks and the Hunger Coalition.
Q. What are your hours of operation?
A. Second Harvest Community Food Bank is open Monday through Friday from 8 a.m to 5 p.m. Fresh Start, Your Community Market, Second Harvest's nonprofit grocery store, is open five days a week. The hours are as follows:
- Monday: 11:00 – 4:00
- Tuesday: 12:00 – 6:00
- Wednesday: 11:00 – 4:00
- Thursday: 12:00 – 6:00
- Friday: 8:00 – 2:00
- Sign-ups for Buchanan County Pantry Cards (Yellow Cards) Fridays from 8:00 a.m. to 1:00 p.m.
Q. What types of food do you distribute?
A. Last year, Second Harvest distributed and purchased 5.7 million pounds of nonperishable food and fresh produce, dairy products and meat. Second Harvest takes pride in the fact that 75 percent of all food that comes through the Distribution Center is considered nutritious. These food items include: produce, eggs, dairy, lean meat, peanut butter, soups, rice, pasta and 100 percent juices.
Q. Where do you get the food?
A. Second Harvest receives food from food manufacturers, retailers, restaurants, food drives, the federal government, wholesale, and the national organization, Feeding America. Food is also purchased to ensure there is a consistent supply of much-needed product for complete meals.
Q. How many pounds of food are distributed annually?
A. Last year, Second Harvest distributed and purchased 5.7 million pounds of food. Additionally, more than 150 food drive sponsors donated more than 200,000 pounds of food. Food drives are held in churches, schools, office buildings and public facilities, just to name a few.
Q. Where does Second Harvest get its food and who is it distributed to?
A. Second Harvest gets food from a variety of sources and distributes it through Partners Agencies and direct service programs. You can view the breakdown here.
Q. Where does my donation go?
A. You can find out where your food donation goes by clicking here.
Q. How much of my donation is designated for programs and the mission of Second Harvest Community Food Bank? How much is used for administrative expenses?
A. Ninety-six percent of all resources donated to Second Harvest goes directly to providing food for the region’s families, leaving only 4 percent of each donated dollar designated for administrative and fundraising expenses.
Q. What does the four-star rating from Charity Navigator mean?
A. Having a four-star Charity Navigator rating means that Second Harvest has sound fiscal management practices and is committed to accountability and transparency.
Q. Who do you serve?
A. Over 15,000 seniors, children and working-poor families turn to Second Harvest and its network every week for food assistance. Thirty percent of the people we serve are children, and 20 percent are seniors. Nearly 65 percent of the households we serve include one working adult.
Q. What is hunger?
A. The term hunger is defined as the uneasy or painful sensation caused by a lack of food.
Q. What is a food desert?
A. Food deserts were defined by the USDA in the 2008 Farm Bill as “an area in the United States with limited access to affordable and nutritious food, particularly such an area composed of predominately lower income communities.”
Q. How can I get food or become a Partner Agency?
A. Anyone in need of food in Buchanan County can utilize the food pantry system in St. Joseph. See our 2013 Emergency Food Assistance Resource Guide for how to get food assistance.
To become a Partner Agency of Second Harvest, please contact at 816.364.3663. For additional information on membership see information in the Become a Partner Agency section of our website.
Q. How do I hold a food drive?
A. Holding a food drive is a great way to get involved in nourishing people in your community. To help you promote your food drive we will provide posters and collection ideas.
See information in the How to Conduct a Food/Fund Drive section of our website for more information or to register your food drive with Second Harvest.
Q. Where would I find information on volunteering for my local food pantry in my community?
A. See a listing of our Partner Agencies throughout our 19 county service area.
Do you have a question that is not answered on this web site?
You can contact us by phone at 816.364.3663 or by email.